Privacy Policy

1. Who We Are

Nuggget is a family coordination application that helps parents delegate childcare tasks (like activity drop-offs and pickups) to a trusted circle of helpers. The app is operated by Safe House Studio LLC, a Connecticut limited liability company (2389 Main St, STE 100, Glastonbury, CT 06033, USA). You can reach us at hi@nuggget.app.

2. What We Collect

We collect only what is necessary to provide the service:

• Parents: Your name, phone number, and email address.
• Children: First name only, entered by a parent. We do not collect ages, dates of birth, photos, or any other information about children.
• Helpers: Name and phone number, provided by the parent who adds them to their circle.
• Activities: Activity names, times, and locations you enter to create tasks and calendar events.
• Location data: When a helper completes a task handoff, we use GPS proximity to confirm arrival. Precise GPS coordinates are automatically deleted within 24 hours of the handoff. What we retain is only a confirmation timestamp. To show the weather on the Home screen, the app sends your approximate location (rounded to about 1 km) directly to Open-Meteo, with no account details attached.
• Usage data: Standard server logs (IP address, device type, app version) for error tracking and service improvement.
• Analytics and crash reports: In-app analytics record which screens and features are used and your app version, linked to your account and email address. Crash reports have email addresses and phone numbers removed before they are sent. We do not record your screen, show ads, or track you across other apps.
• Photos: If you add an event from a flyer, the photo you choose is sent to our server so the event details can be read from it. We keep the details you confirm; the photo itself is not stored.
• Voice input: If you speak instead of typing, your phone's speech recognition (Apple on iPhone, Google on Android) turns your voice into text. We receive only the text.
• Purchases: If you subscribe, Apple or Google processes the payment and RevenueCat tells us whether your subscription is active. We never see your card details.

3. Google Calendar Import

Nuggget offers an optional Google Calendar import feature. If you choose to use it, here is exactly how your Google Calendar data is handled:

• What we read: Event titles, dates and times, locations, and recurrence rules from the calendars you explicitly select. We do not read attendee lists, private notes, or any calendar data outside what you choose.
• Why we read it: To identify recurring family activities so you can import them into Nuggget without re-entering them by hand.
• Access is on-demand: We read your calendar only when you tap "Connect Google Calendar" and initiate an import. We do not sync or monitor your calendar in the background.
• Tokens are not stored: Your Google OAuth access token lives only on your device for the duration of the import session and is never written to our servers.
• What we store: Only the activity data you explicitly confirm importing. Raw Google Calendar events are discarded immediately after processing.
• Revocation: You can revoke Nuggget's access to your Google account at any time at myaccount.google.com/permissions.

Nuggget's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. How We Use Your Information

We use your information only to operate the Nuggget service:

• To send helpers the welcome, task request, reminder, and confirmation text messages described in Section 5
• To confirm task handoffs and notify parents when a helper has arrived
• To sync the family schedule between co-parents
• To authenticate users and secure accounts
• To send transactional emails (such as a welcome email on signup)
• To troubleshoot errors and improve the service

We do not use your information for advertising. We do not build profiles. We do not sell or share your data with third parties for their own purposes.

5. SMS Messaging

Nuggget sends SMS text messages to helpers on behalf of the parents who add them. These messages are transactional only: they are about helping coordinate a specific family's schedule, such as pickups and drop-offs. We never send marketing or promotional messages.

How consent works. When a parent adds a helper in the app, the parent confirms they know that person and that the person has agreed to receive texts from Nuggget. The helper then receives one welcome message that names Nuggget and the parent, explains what the texts are for, and asks them to reply if they are in. No task messages are sent until the helper replies to that welcome message. Their reply is confirmed with a single message that includes HELP and STOP instructions. Full details, including example messages, are on our SMS Consent page.

Message frequency varies with how often a parent asks for help, typically 2 to 5 messages per task. Message and data rates may apply.

Opting out and help. Reply STOP to any message to stop receiving texts at any time. You will receive one final message confirming you are unsubscribed. Reply HELP for help, or email hi@nuggget.app.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

6. Information About Children

Nuggget is designed for parents, not children. Children do not create accounts and do not interact with the app. The only information we store about a child is a first name, entered by their parent, used solely to label calendar events and tasks.

We do not collect ages, photos, school information, or any other data about children beyond a first name. We do not share any information about children with third parties, except with the service providers in Section 7 that process it only on our behalf (for example, when a parent's message names a child).

7. Sharing Your Information

We share data with service providers who help us operate Nuggget:

• Twilio: SMS delivery
• Supabase: database hosting
• Railway: server hosting
• Google Maps: location search during event creation
• Anthropic: AI processing that turns what you type, flyer photos you add, and calendar events you import into activities and tasks. This can include the names of children, helpers, and co-parents that appear in that content.
• SendGrid: transactional email
• PostHog: product analytics and crash reports (US servers)
• RevenueCat: subscription status
• Apple and Google: in-app purchase payments
• Open-Meteo: weather for your approximate location, with no account details

All providers are contractually required to use your data only to provide services to us. We do not sell data to any party.

We may disclose information if required by law, or to protect the safety of users in an emergency.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories of service providers above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Data Retention

• GPS coordinates: Deleted within 24 hours of handoff confirmation
• Completed tasks: Retained for 12 months, then automatically deleted
• Account data: Retained while your account is active. Deleting your account permanently deletes all family data within 30 days.
• SMS delivery logs: Retained for 90 days for troubleshooting
• Google Calendar data: OAuth tokens are never stored. Raw calendar events are not retained. Only activities you confirm importing are kept, until you delete them or your account.

9. Your Rights

• Delete your account and all data at any time from app settings
• Request a copy of your data by emailing hi@nuggget.app
• Opt out of SMS by replying STOP to any message
• Revoke Google Calendar access at myaccount.google.com/permissions
• Remove a helper from your circle at any time, immediately revoking their access

10. Security

We use encrypted connections (HTTPS/TLS), access controls, and time-limited authentication tokens. Helper web links expire automatically after the related task ends.

11. Changes to This Policy

We may update this policy as the product evolves. We will notify users of material changes via the app or SMS. Continued use of the service constitutes acceptance of the updated policy.

12. Contact

Questions? Email us at hi@nuggget.app.

Nuggget is a product of Safe House Studio LLC, a Connecticut limited liability company.
2389 Main St, STE 100, Glastonbury, CT 06033, USA.